Bistro Bianconi FAQS :

Vouchers :

How can I purchase a Bistro Bianconi Voucher?  You can purchase a Bistro Bianconi Voucher through our website, over the phone, by email or by calling in to us.  We will send your purchased voucher to any address provided by you or give it directly to you in the restaurant.  Unfortunately we can’t send vouchers by email.

How can I use my Bistro Bianconi Voucher?  Bistro Bianconi vouchers can be used when dining in the restaurant and for collections & home deliveries.  They can not be exchanged for cash.

Do Bistro Bianconi vouchers have an expiry date? No. Bistro Bianconi Gift vouchers have no expiry and can be used any time.  Promotional vouchers, namely vouchers we have donated free to fundraisers or charities will have an expiry so if you have received one as a prize, please check the date.

Charities :

How can I request a sponsorship / prize for my organisation?  We love to help people with fundraisers and charities and support our local organisations but unfortunately we can not help everybody.  You can contact us by email or call in to us to get an application form for your event / charity and we would be happy to talk to you about it and see if we can help.

Allergen Information :

Where can I find information about food allergens? All our menus at Bistro Bianconi have detailed allergen information on them.  Each dish has numbers beside the name relating to a key which can be found on each menu.  Our menus are also available to view on our website.

Be sure to ask your server about specific allergen information for your order if you are in need of assistance.

Bistro Bianconi Loyalty Programme

Who can join the Bistro Bianconi Loyalty Program? Anybody who dines with us in the restaurant who is over the age of 18 can join the program.

Is it free to join? Yes. You can join any time you dine in our restaurant by filling in a loyalty program form.

How does the loyalty program work?

Bistro Bianconi loyalty is an all new program that lets you earn points towards rewards.  It is 100% free.  You will earn 10 points for every €250 spent in Bistro BIanconi.  You can choose to accumulate your points or use the points when you dine with us. (10 points = €10.00)

We use your phone number to access your account each time you visit us.

You can leave the loyalty program at any time by notifying us.

Can the loyalty points be used for collection & home delivery orders? No. The loyalty program is currently for dine in only.

Discounts & Promotions:

How can I receive discounts or avail of promotional offers? We often run offers through our social media outlets so follow us on Facebook, Twitter and Instagram to see what is currently available.  We also use our customer database to send out text offers so please join our list and ‘Opt-In’ if you would like to hear about any such discounts or offers.

 

Table Service Charge:

Do you add a service charge to the bill? We add a service charge of 10% to tables of 7 or more adults.  100% of any service charge or tips goes straight to our hard-working, deserving employees.  Tables with less than 7 persons will not have an added service charge.

Accessibility:

Do you have wheelchair access?  Yes.  We have spacious dining and toilet facilities wheelchair users.  We do however operate the restaurant over two floors so please advise us of any special requirements at the time of booking and we will be delighted to look after you. 

Do you provide parking? No. Bistro Bianconi is situated in a mostly pedestrianised area but there is ample parking available within 2-5 min walk.  We can advise you about parking if you would like to call us.

Children & Babies :

Do you cater for children / babies:  Yes. We have a great value junior menu that is available to view on our website.  If the menu is not to your child’s taste, please ask your server to see how we can cater for them. 

We also provide unique colouring pages to keep the little ones entertained.

If you need baby food or milk bottles heated, it’s no problem.  Please ask us.  And we have excellent changing facilities. 

Birthday Parties :

Can you cater for birthday parties? Yes. We love to be a part of somebodies special day.  If you have decorations, balloons, flowers or a cake, you can drop them in to us and we will have everything set up and looking fabulous for the celebrations.

Private Parties :

Do you cater for private parties? We can cater for private parties in our upstairs area.  Please contact us with any enquiries.

Events :

We can provide our upstairs bar and seating area free of charge for events such as fundraisers, table quizzes, presentations etc.  Please contact us directly if you would be interested in using the space for your event.

Please contact us if you have any other questions.